Helpline: +01 234 567 8900
Return Policy Page
We want you to be completely satisfied with your purchase on eestylebox marketplace. If for any reason, you receive a product that is defective or damaged, please contact us within 48 hours of receiving the product. We will arrange for the product to be picked up from your location and will issue a full refund.
Incorrect product: If you receive an incorrect product, please contact us within 48 hours of receiving the product. We will arrange for the product to be picked up from your location and will issue a full refund.
Unsatisfactory product: If you receive a product that you’re unsatisfied with, you may return it within 7 days of receiving the product. The product must be unused, in its original packaging, with all tags attached. We will arrange for the product to be picked up from your location and will issue a refund minus a 15% restocking fee.
Please note that the following items cannot be returned:
Personalized products
• Products that have been used or worn
• Products that are not in their original packaging with all tags attached
To initiate a return, please contact us via email or through our customer support portal. We will provide you with instructions on how to return the product.
Once we receive the returned product, we will inspect it and issue a refund within 5-7 business days. The refund will be issued to the original payment method used to purchase the product.
If you have any questions or concerns regarding our return policy, please don’t hesitate to contact us. We’re always here to help.
Please keep in mind that the return shipping cost will be borne by the customer unless the product is defective, damaged or incorrect.
Also, please ensure that you pack the product securely to avoid any damage during transit. We recommend that you use the original packaging, if available, to ensure safe and secure shipping.
If the returned product fails to meet our return policy criteria, we reserve the right to reject the return and the product will be shipped back to you at your expense.
Please note that in case of an exchange request, we do not offer direct product exchanges. Instead, you will need to return the product and place a new order for the product you would like to receive.
We strive to make your shopping experience with us as seamless as possible. If you have any further questions or concerns, please don’t hesitate to contact us. We’re always here to help.
It is important to note that the marketplace owner will handle all returns. This means that once you have initiated the return process and provided us with all the necessary details, we will handle the rest of the process, including coordinating the return shipping and issuing the refund.
We take pride in our products and want you to be completely satisfied with your purchase. If you have any issues with a product you have purchased, please do not hesitate to contact us. We will do everything we can to ensure that you are completely satisfied with your shopping experience.
EEstylebox is the global marketplace for all fashion items. It’s home to a universe of special and unique items from various vendors. At EEstylebox, we think of pathways to connect millions of sellers and buyers around the world, that is why we built a platform where creativity lives and thrives.
